Information for New Patients

We would like to extend a warm welcome to you and your family. We are honored that you have entrusted the care of your child to our team. As a practice we will strive to provide your child with the absolute best and most up-to-date medical care possible.

New Patient Onboarding

Take a moment to familiarize yourself with our approach to care, our providers, and our locations.

Please verify that we accept your child’s health insurance prior to making an appointment by visiting our insurance page, or by calling our billing office at (804) 288-9190.

Request your child’s first appointment here.

A member of our team will call you within one business day with appointment options. After the first appointment, express sick visits and well child checks can be booked directly online.

Parents of newborns should call (804) 282-4205 to schedule your baby’s first appointment.

We are not accepting new patients who are unvaccinated, or whose parents do not wish to do any further required vaccines for their child.

Prior to Your First Visit:

All new patient forms will be sent via text and should be completed before the first appointment.

Please provide a copy of your child’s previous medical records. You may access through their previous patient portal or by providing a New Patient Medical Record Release form to their previous doctor’s office. Records can be emailed ([email protected]) or faxed (804-673-6432).

Please arrive 15 minutes prior to the first appointment to ensure we have all the necessary registration and records.