Appointments

Checkup appointments may be made up to three months in advance. 

We offer same-day sick visits.

Call (804) 282-4205 to schedule an appointment at any of our locations. Schedulers are available starting at 7:30 a.m. 

Office visits are by appointment only. However, should an extremely urgent matter arise we will make the accommodations necessary to ensure your child gets the best care possible.

Three Chopt (West End) Office Hours

Temporary Office Hours: 8:30 a.m. to 5:00 p.m.

On-call provider phone calls begin at 4:30 p.m.

Normal Hours: Monday – Friday: 7:30 a.m. to 7:30 p.m. & Saturday: 8:30 a.m. to 12:00 p.m.

Bell Creek (Mechanicsville) Office Hours

Temporary Office Hours: 8:30 a.m. to 5:00 p.m.

On-call provider phone calls begin at 4:30 p.m.

Normal Hours: Monday – Thursday: 8:30 a.m. to 6:30 p.m. & Friday: 8:30 a.m. to 5:00 p.m.

Short Pump Office Hours

Monday – Friday: 8:30 a.m. to 5:00 p.m.

On-call provider phone calls begin at 4:30 p.m.

In case of an emergency, dial 911.

If you have an urgent matter after hours, call (804) 282-4205 to speak with an on-call provider.

Information Regarding Scheduling, Appointments and Wait Times:

If you are unable to keep an appointment, please call and let us know.  

We reserve the right to reschedule late (15 minutes +) arrivals if no openings are available.

Helpful Tips for Scheduling Appointments:

  • Please confirm the location of your appointment.  
  • Peak call center hours are early morning and after school lets out.

Extended Hours appointments on weekdays have been temporarily suspended due to COVID-19.*

In order to see your suddenly ill child as soon as possible, we reserve our extended-hours appointments (currently weekends only) for urgent sick visits. We also see newborns for routine hospital discharge follow-up visits on weekends. 

* We are pleased to offer early-morning, later-evening and weekend urgent sick appointments at our Three Chopt office and evening urgent sick appointment hours at our Bell Creek office. Please be aware that, for some insurance plans, there is an additional fee for appointments prior to 8:30 a.m. and for 5:00 p.m. or later, as well as for weekend appointments. We encourage you to check with your insurance provider regarding these charges. Be aware that with high-deductible health plans, this charge may be passed on to the patient by the insurance company.