COVID-19 Safety Practices

Since the pandemic began our goal has been to continue all our core healthcare services while minimizing risk of COVID-19 exposure to both your family and ours. The following are steps we continue to take to give you confidence that you can safely bring your child to our offices for both well and sick care.

  1. Separate well and sick child office spaces. The Mechanicsville and Short Pump office locations have been for well visits only since the pandemic began. The Three Chopt office has been a flex space we have adapted based on need and season of year.
  2. Parking Lot Check-In. No more waiting rooms, where you wonder what that child or parent with a cough might have. Simply park in the lot outside the office and follow the prompts on the top of our homepage to let us know you have arrived. You’ll receive a text when your child’s exam room is clean and ready for your appointment.
  3. COVID-19 exposed individuals are only seen outside. We have set up 3 semi-permanent tents in our Three Chopt office parking lot so that we can see COVID-19 exposed and/or positive individuals outside. No known COVID-19 exposures in our office spaces means lower risk for your family and ours.
  4. COVID-19 screening questions 1 business day prior to checkups and other wellness visits. These allow us to do everything possible to reduce the likelihood of someone with COVID-19 coming to one of our well-only office locations.
  5. Telemedicine appointments for various health concerns.
  6. COVID-19 vaccinations for clinical and non-clinical staff.
  7. Mask requirements for staff, parents and patients. All individuals 5 years and older are required to wear a mask when inside any of our office spaces. We also require masks during parking lot visits for COVID-19 related concerns. Lastly, all clinical staff wear N95 masks each day.
  8. All staff have temperature checks and COVID-19 symptom screening daily.
  9. Increased cleaning regimens, including doorknobs, chairs, exam table drawer pulls, common area countertops, pens, etc.
  10. Minimal close distances between individuals of different households. We keep time spent in common areas staggered, and minimized to limit “close contact” potential. Additionally, plexiglass shields have been installed at front desks.
  11. Vaccine administration in exam rooms.