Thank you for choosing our practice. The family of Pediatric Associates of Richmond would like to extend a warm welcome to you and your family. We are honored and humbled that you have entrusted the care of your child to our team of medical professionals. With each encounter we will strive to provide your child with the absolute best and most up-to-date medical care possible.
If you have not yet done so, you may familiarize yourself with our providers, our approach to care, our offices, and how we schedule appointments.
Read below to learn more about what to bring to your first visit, and what to expect during your first visit. We ask that you arrive at least 15 minutes before your first visit to complete paperwork and get checked in.
Please verify that we accept your child’s health insurance by visiting our insurance page, or by calling our billing office at (804) 288-9190. Due to the Affordable Care Act a dependent can remain on their parent’s policy until age 26. If the baby’s mother or father is still a dependent on their own parent’s policy, please call the number on the back of your insurance card to determine if the baby can be added to the plan too.
What to Bring to Your First Visit
- Completed Patient Information sheet.
- Insurance cards for each child being seen that day.
- Records from your previous physician, if applicable.
- Newborns – Please ask the hospital’s pediatric provider who saw your baby on the day of discharge to fax us their records at (804) 673-6432 (West End and Short Pump offices) or (804) 559-9227 (Mechanicsville Office), depending on where you’ll be seen for your first visit. Note: some hospitals may opt to give you an envelope with these records enclosed for you to bring to your first visit. However, we can be better prepared for your first visit if we have these records ahead of time.
- Older Children – It is ideal for us and for your child’s care to have these records obtained and reviewed prior to your visit, especially the vaccine records. You can bring them by our office or bring a signed Records Release from Previous Doctors to our office so that we may obtain the records by fax.
- You may review our checkup and vaccination schedule and compare it with your child’s vaccine records to better anticipate any shots your child may need at your first visit.
- Please also read our Notice of Privacy Practice.
What to Expect at Your First Visit
- A thorough review of your child’s medical history, from birth to now, no matter what their current age. Again, having this information ahead of time is ideal.
- Review of any allergies (foods, medications, etc) or medications (prescription, over the counter, herbals or supplements).
- If your first visit is a well child check up your child will be given a head-to-toe examination by your provider.
- If your first visit is a sick visit, such as for an ear ache or sore throat, your provider may perform a more focused examination based on your child’s symptoms.
- Discussion and administration of any vaccinations that are not currently up to date.
- For more information on the types of visits available please review our services.